Frequently Asked Questions

Consign with Us

Q How do I prepare my items?
Q What happens after my bag is picked up?
Q When will my items be posted for sale on mykidsthreads.com?
Q How long will my items remain on mykidsthreads.com?
Q What happens to the items that do not sell?
Q How much will I get paid and when?
Q When will My Kid's Bucks show up on my account? How can I use my Bucks?
Q I do not want the cash or My Kid's Bucks for my clothing. Can I donate to a charity?
Q How long will my account be active?
Q How does it work?
Q What brands and types of items do you accept?
Q What don't you accept?
Q What happens after my bag is picked up?
Q What about my items that are not accepted?
Q How will you determine the resale price?
Q How much does it cost to consign with you or request a mailer bag?
Q Do you have a rewards program?

Buy from us

Q What is your shipping policy?
Q How can I be sure about the condition of an item?
Q Can I return an item?
Q How do I know an item is true to size?
Q I am unable to find an item on your site. Can you help?
Q How do I contact My Kid's Threads?
Q Do you ship Internationally?
Q How do you determine resale pricing?
Q Do you have a rewards program?
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